A: You’re encouraged to place a sample or trial order to evaluate our product quality. We’re open to mixing samples according to your needs.
A: Absolutely! We offer both ODM and OEM services. For smaller orders, we’ll use labels to display your logo, and for bulk orders, we’ll print it directly on the product and packaging.
A: We accept a deposit of 30% via T/T to begin your order, with the remaining 70% due before shipment. Rest assured, we’ll provide you with product and packaging photos for approval before the final payment.
A: Our commitment to quality is unwavering. Every product undergoes a 100% quality check before it is packaged, guaranteeing that only the best reaches you.
A: For sample orders, please allow 1-3 days for processing. Bulk orders exceeding 100,000 units will generally require 1-2 weeks for completion.
A: We prioritize speed and efficiency in delivery. Typically, we use express shipping services like DHL, UPS, FedEx, or TNT, which take about 2-5 days. However, for larger shipments or specific needs, air and sea transport options are also available.
A: We stand behind our products with a 3-year warranty, covering any defects in material or workmanship. This assurance reflects our confidence in the durability and reliability of our products.
A: Yes, we offer discounted pricing for bulk orders. The discount rate varies depending on the order quantity. Please contact our sales team for a detailed quote.
A: Absolutely! We provide comprehensive technical support and product training materials upon request. Our team is also available to assist with any specific queries or operational guidance needed.
A: Yes, all our products are designed and manufactured in compliance with international safety standards. Certifications such as CE and RoHS are available to ensure our products meet global requirements.
A: We specialize in customizing products to meet specific customer requirements. Whether it’s a modification to an existing product or a completely new design, our team is ready to bring your vision to life.
